Frequently Asked Questions
Ordering & Payment
1. What payment methods does Evara accept?
We accept all major credit and debit cards, UPI, net banking, popular wallets, and Cash on Delivery (COD) across India. COD is available on most pincodes.
2. Is Cash on Delivery (COD) available?
Yes! COD is available on most pincodes across India. A small convenience fee may apply at checkout and is non-refundable.
3. Can I cancel my order after placing it?
Yes — cancellations are possible before the order has been shipped. Once dispatched, the standard return/exchange policy applies.
Shipping & Delivery
4. How long does delivery take?
We dispatch within 1–2 business days. Standard delivery is 2–5 business days across India, depending on your pincode. You'll receive WhatsApp/Email tracking once shipped.
5. Do you ship internationally?
Currently we ship only within India. International shipping is on our roadmap.
6. What if my order is delayed?
If unforeseen events cause delays, we'll notify you and share an updated estimate. Reach out to care@evara.me anytime for help.
Sizing & Fit
7. How do I find my size?
Check our Size Guide — we have body measurements in inches for XS through XL. When in doubt, size up. Still unsure? WhatsApp us before ordering.
8. Do Evara kurtis run small or large?
Our kurtis are designed for an easy, flattering fit and follow our size chart. They are pre-washed so the fit you receive is the fit that stays.
Fabric & Quality
9. What fabric are Evara kurtis made of?
Every Evara kurti is crafted in 100% pure cotton — breathable, soft and screen-printed by real hands. Perfect for India's weather and everyday wear.
10. How do I care for my kurti?
Machine wash cold with similar colours. Avoid bleach. Dry in shade. Iron on medium. Minor colour variation from the website image is a sign of authentic hand printing.
Returns & Exchanges
11. What is Evara's return policy?
Returns and exchanges are accepted within 7 days of delivery. Refunds are issued as store credit valid for 30 days. Items must be unworn, unwashed and have original tags. See full policy here.
12. How do I initiate a return or exchange?
Visit our returns portal at evara.me/apps/return_prime. We offer reverse pickup on most pincodes; otherwise self-ship with a ₹150 store credit on QC pass.
Need help?
Frequently Asked Questions
Shipping & Delivery
Most orders are delivered within 2–4 business days across India. Metro cities like Delhi, Mumbai, Bengaluru, and Hyderabad typically receive orders in 2–4 days. Remote areas may take up to 7 days.
Yes, we deliver to all serviceable pin codes across India including tier 2 and tier 3 cities. You can check delivery availability by entering your pin code on the product page before placing your order.
Orders & Tracking
Once your order is shipped, you will receive an SMS and email with your tracking link. You can also track your order by visiting our Track Order page and entering your order number.
Orders can be cancelled or modified within 2 hours of placement. After that, the order moves into processing and cannot be changed. Please contact us immediately at care@evara.me or WhatsApp us on if you need to make changes.
If your order hasn't arrived within 7 business days of placing it, please reach out to us with your order number at care@evara.me. We will investigate with our courier partner and resolve it within 48 hours.
Payments & COD
Yes — COD is available across most pin codes in India. You can select Cash on Delivery at checkout. Please note that COD orders require a small confirmation before dispatch to reduce failed deliveries.
We accept all major payment methods including UPI (GPay, PhonePe, Paytm), debit and credit cards, net banking, and Cash on Delivery. All online payments are processed securely.
Sizing & Fit
We carry sizes XS (32), S (34), M (36), and L (38). These refer to your bust measurement in inches. Visit our Size Guide for a full measurement chart. When in doubt, we recommend sizing up for a more comfortable fit.
Yes — our kurtis are designed to run true to size with a relaxed fit. If you prefer a more fitted look, you can size down. The product page for each kurti mentions the exact fit and the size our model is wearing.
Fabric & Care
Most of our products are made from 100% pure cotton — soft, breathable, and perfect for India's climate. Some styles use a cotton-linen blend for added structure. The exact fabric is mentioned on each product page under the Fabric & Care section.
We recommend gentle machine wash in cold water or hand wash. Always dry in shade — avoid direct sunlight to prevent colour fading. Do not bleach. Iron on medium heat inside out. Full care instructions are printed on the garment label.
Our fabrics are pre-washed and colour-treated to minimise fading. Following the care instructions — cold wash, shade dry, no bleach — will keep the colours vibrant for a long time. Some natural colour variation in the first wash is normal for pure cotton fabrics.